About Credit Risk Manager
1. What is Credit Risk Manager?
Credit Risk Manager is the webshop of Graydon International. Graydon
has a history of more than 120 years in credit management. The Graydon
group is owned by three of Europe's leading credit insurance
organisations: Atradius, Coface, and Euler Hermes. It is member of the
major associations of commercial credit, such as NACM and FCIB, BIIA
and FEBIS. Graydon is number 1 in the world in terms of the span and
depth of the databases it has access to.
2. What are the advantages of Credit Risk Manager?
With Credit Risk Manager you are just 3 clicks away from in-depth
insight into your customer's credit position. As 30 thousand of our
clients have already discovered, it is a tool to make an informed
decision with the best value for money. Multilingual customer service
is included. Secure yourself a good night’s sleep and place your trust
in our worldwide network (130 million reports, 1.2 million of which are
updated daily).
About business credit reports
3. What is in a business credit report?
Business credit reports come in a uniform format and are easy to read
and interpret. In addition to all sorts of practical company details,
the following data can be found*:
- Recent payment experiences: Gathered from banks, financial administrations of our clients, large suppliers, and other parties
- Credit recommendations: The maximum amount of credit extended at any one time. Rating – with explanation - on a risk scale from 1 (high risk) to 5 (lowest risk). There are separate codes for companies that are either in receivership, liquidation or dissolution.
- Balance sheet and income statement: Detailed yearlies
- Financial data: Turnover, profit, export, a complete balance sheet, income statements (net sales revenue, cost of goods sold, and more)
- Local sector information:
Current state of affairs of the sector the company is active in. What
is its share of the country's GDP? Is it going through difficult times?
How does the company’s performance compare to the rest of the sector?
The maximum amount of credit extended at any one time. Rating – with
explanation - on a risk scale from 1 (high risk) to 5 (lowest risk).
There are separate codes for companies that are either in receivership,
liquidation or dissolution
*Exact contents depend on availability for each company
4. Do you have comments or questions about your credit report?
Please contact our service desk:
E-mail: info@creditriskmanager.com
Telephone: 0031 20 5679 799
5. How up-to-date is the credit data?
Every online report is 100 per cent up-to-date according to our high
standards. If a report is not in the database, we perform a so-called
‘fresh investigation’ (see question below).
6. What does fresh investigation mean?
You can request a so-called fresh investigation for companies that are
not yet in the database. We then perform the fresh investigation, as a
hands-on investigation with the option between normal speed (12 days
max) or super flash (5 days max). [Link naar online/database en fresh
investigation]
7. Why does the amount of information vary between reports?
This is because the amount of information publicly available is different in each country.
Order
8. Are you having trouble ordering an online report?
Contact the service desk: Telephone 0031 20 5679 799
9. How does the order procedure work?
Step 1: Go to the home page and fill in the company name and country. Click FIND.
Step 2: Check the results list. Note that there can be more than one
page of results. If you have found the company, click on PRICES. Next,
the following choices will appear:
1a: Full database report (if available): report is immediately sent via e-mail
1b: Compact database report (for 11 countries)
2a: Fresh investigation report normal speed: 12 days maximum
2b: Fresh investigation report fast delivery: 5 days maximum
Step 3: Click on report in the shopping cart
Step 4: (optional) For another report, repeat the steps above
Step 5: Payment by credit card
10. What if I can’t find the company I am looking for?
There can be more than one reason for this:
-The database is not available. Use the order form and choose a delivery speed.
-The credit report is not in stock. Use the order form and choose a delivery speed.
-Contact the service desk:
Send an e-mail to info@creditriskmanager.com
Telephone: 0031 20 5679 799
11. What if you want to order more than 10 business credit reports?
In this case, contact our service desk.
E-mail: info@creditriskmanager.com
Telephone: 0031 20 5679 799
12. What if I am not satisfied with my credit report?
If you are not satisfied, we will take serious measures to make sure you receive compensation. Contact our service desk.
E-mail: info@creditriskmanager.com
Telephone: 0031 20 5679 799